SHIPPING, PAYMENT, & OTHER INFO
Office hours are 9 am to 5pm, Monday through Friday. The office is also open at irregular hours on weekends and holidays for order processing only.
DAILY SHIPPING (ENVIO)
All items ship daily, including weekends, within 24 hours of receipt of payment. (Sus compras se enviarán 24-48 horas después del pago.)
Book orders received on weekdays before 12:00 PM Pacific Time often ship the same day,
eBook orders are shipped within 24 hours of receipt of payment, usually within 2 hours, and often within a few minutes.
DOMESTIC SHIPPING FEES & METHODS
1) All ebooks are shipped free as email attachments.
2) All print books are shipped First Class USPS within the U.S.A. for $2.99 to $4.99 each, depending on weight and binding.
3) Print books that are available for shipping internationally are shipped by USPS for a flat rate of $18.00 each.
We do not guarantee shipping once the item has left the United States, and we do not offer refunds or "free" replacements should an item not arrive in your country.
PayPal is the only payment method accepted. You do not need to "belong" to PayPal to make a payment. PayPal allows you to pay as a "guest" by credit card/debit card or by e-check. An e-check delays shipment by 2-4 days because it has to clear your bank before the order can be processed.
SALES TAX (IMPUESTO SOBRE LAS VENTAS)
Sales tax is charged on all orders shipped to addresses in the state of Washington. (Los residentes de Washington pagar impuesto.)